Congress Program
2018

 

Congress - Keynote Session

Creating and Managing A Better Visitor Experience

Monday, 23
12:45 - 13:30
Auditorium

The travel and tourism industry is in a constant state of transition, driving stakeholders and government policy makers to continuously work on developing and enhancing their tourism offering and adjust to market forces. Industry thought leader, Doug Lansky, will cast new light and perspective on the whirlwind of news and trends unfolding before us everyday so that we can better adopt a smart approach to our tourism strategy.

Participants:

Speaker

Doug Lansky

Stockholm Sweden

Tourism Consultant / Travel Journalist

douglansky.com

Moderator

Mercedes Garrido Rodríguez

Felanitx Spain

Minister of the Department of Territory and Infrastructures

Consell de Mallorca

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